Last Updated: 01/15/2026
GenMed values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with our services.
Information We Collect
We may collect the following types of information:
Personal Information
Information you voluntarily provide, such as:
- Name
- Email address
- Phone number
- Mailing or delivery address
- Business or facility name
- Order or inquiry details
Non-Personal Information
Information collected automatically, including:
- IP address
- Browser type
- Device information
- Pages visited and time spent on our site
- Referring website information
This data helps us improve website functionality and user experience.
How We Use Your Information
GenMed may use the information we collect to:
- Respond to inquiries and customer requests
- Process orders and coordinate delivery
- Communicate about products, services, or updates
- Improve our website, services, and operations
- Comply with legal or regulatory obligations
We do not sell your personal information.
Information Sharing and Disclosure
We may share information only when necessary:
- With service providers assisting with operations (e.g., shipping, IT, payment processing)
- With manufacturers or suppliers to fulfill orders
- To comply with legal requirements, court orders, or regulatory obligations
- To protect the rights, property, or safety of GenMed or others
All third parties are expected to maintain appropriate confidentiality and security standards.
Medical and Health-Related Information
GenMed is a medical equipment and supplies distributor. We do not provide medical care or treatment.
Any health-related information voluntarily provided is used solely for product coordination or service support and is handled with reasonable care. GenMed does not diagnose, treat, or provide medical advice.
Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:
- Enhance user experience
- Analyze website usage
- Improve site performance
You may choose to disable cookies through your browser settings; however, some features may not function properly.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or misuse. While no system is 100% secure, we take data protection seriously.
Your Choices and Rights
You may:
- Request access to or correction of your personal information
- Request deletion of your information, subject to legal or operational requirements
- Opt out of non-essential communications
Requests can be made using the contact information below.
Third-Party Links
Our website may contain links to third-party websites. GenMed is not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies.
Children’s Privacy
GenMed does not knowingly collect personal information from individuals under the age of 13. If such information is discovered, it will be deleted promptly.
Changes to This Privacy Policy
GenMed reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us using the contact information provided on our website.